Influence of COVID-19
Now it is impossible to ship goods by airmail from Japan to some limited countries/territories due to the influence of COVID-19.
That will change depending on the situation, please be sure to check invoice-mail before your payment.
Delivery method can not be specified now for the same reason. We use any service of international registered airmail depending on delively country. There is also the possibility of delivery delay. We will compensate you for your order which does not arrive, but please kindly understand that we cannot be responsible for the delivery delay.
How to Order
Your shopping does not complete unless you click SUBMIT button. You will receive an automatic email to complete your order process. If you can not receive this email, there is a possibility of transmission line problems, please check again your email address is correct or not, and contact us using Contact Form.
Please refrain from using a mobile email address since it may result in delivery failure. If you use mobile email address, please confirm the reception setting from firstname.lastname@example.org
We will send you invoice mail separately from an automatic email for the payment procedure as soon as possible.
When some sizes are not indicated at select area, it means products are out of stock, also, please understand that, rarely, but there is the case that your order might be out of stock dispite it has completed due to the order timing.
When you want to order with two or more delively addresses, please do the order procedure in each address.
Shipping charge is free for Asian countries regardless of order quantity.
For other areas, a flat rate of just 9.98USD, and it becomes free for orders over 100USD.
We ship your order directly from Japan by international registered airmail. Nomally it takes 5-8 working days to arrive, tracking-site is available depending on the delivery countries. Shipping method can not be specified now due to the influence of COVID-19.
Shipping is after we confirmed your payment.
All orders will be shipped within 2 business days after your payment has cleared.
Duty & Tax
There may be cases where import taxes or customs duties may be imposed depending on the country.
In this case, the recipient of the item will be responsible for the payment.
We are not responsible for any fees charged by customs.
Please contact your local customs office to estimate the import taxes or duties.
We will take on the insurance fees at the time of delivery, you do not need to share that cost.
We accept the payment only through PayPal.
It is possible to pay in safety by major credit cards, bank account, and PayPal account.
PayPal-Payment can be used without registration even if you do not have the account.
We do not share your card or bank information, please use it without worries.
After completing your order, please wait for an invoice email to arrive separately from auto-reply email.
Usually it will arrive within a day. Invoice email is sent to you also through PayPal, so please pay following instructions of PayPal.
After receiving an invoice email please send your payment to our PayPal account within 14 days. If we can not confirm your payment in this period, your order will be cancelled automatically.
Please be sure to confirm an invoice email at first before your payment, to avoid incorrect payment.
Free Gift Box!
All products can be enclosed in an original box as a gift. Please use for all occasions.
The gift can be sent also directly to the address of recipient.
In this case, your name is written in the shipping label as a sender,
and the delively document is separately mailed to you.
When you want to send the gifts to two or more delively addresses,
please do the order procedure in each address.
You can easily specify giftbox on the order screen without any extra charge.
* Decoration of photo above is just image. Paper cushion is not included. Wrapping and Message card service have finished. Simple bag with ribbon is attached to the box. You can choose the ribbon color from for male or female. Box for Tenugui is different from the photo, please see Tenugi detail pages for that.
We accept Returns and Exchanges within basic conditions as follows.
If you need to return or exchange products, please contact us using RETURN & EXCHANGE form below within 14 days from the delivery. We can not accept any returns and exchanges without this contact, and items must be unused.
Please note that you will be responsible for return shipping fee except in cases of defect or wrong shipment. Please take special care not to order wrong size, our sizes are Japanese size, please make sure to check SIZE CHART before order.
Exchange and refund are after receiving return items in any case. Please see following page for more information.
RETURN & EXCHANGE >
SAFETY CONTROL MEASURESwe will manage and store private information under a strict control system, making every possible effort to strengthen the level of security to ensure that the information of the parties in question is not lost, destroyed, falsified or divulged to third parties.
USE PURPOSESPersonal Information will be used for only the purposes of supplying products and services, or proposal and support.
PROVIDING TO THIRD PARTIESWithout the consent of the individual, We will not provide Personal Information to any third party, except for cases permitted under the related laws or regulations.
SUPERVISION OF SUBCONTRACTORWe may subcontract the processing of entrusted Personal Information to a third party within the scope necessary for the achievement of the purposes of use. Such third party will be selected after confirming sufficient level of information security, and we will exercise necessary and adequate supervision to the party by such means as making contracts.
CONTACTContact us for inquiries and complaints about the handling of Personal Information at
WAJIN Art T-shirts Japan
35-1 Oosouri, Kamo, Nishiizu, shizuoka Japan
Phone : +81558587180
Email : email@example.com
|Studio name||WAJIN Art T-shirts Japan|
|Address||35-1 Oosouri Nishiizu Kamo Shizuoka 4103511 Japan|
|Shipping||After payment has cleared.|
|Payment method||Through PayPal|
|Payment due date||14 days|
|Return & exchange||We accept. Please see above.|