RETURN & EXCHANGE

BASIC CONDITIONS

If you need to return or exchange products, please contact us using the form below within 14 days from the delivery. We will inform you details as soon as possible. We can not accept any returns and exchanges without this contact, and the product must be unused, still in the same new condition as when it was received. Please make sure to contact us before sending product back.

RETURN
For a reason other than defect or wrong item shipment

We refund your payment to your PayPal account after receiving return item. You are responsible for return shipping fee and the PayPal transfer charge for refund.

EXCHANGE
For a reason other than defect or wrong item shipment

We exchange products after receiving return item. Reshipping fee is free for only once. You are responsible for return shipping fee.

DEFECT / WRONG SHIPMENT

We refund or exchange after receiving return item without any extra charges. You can return item by any method, and return shipping fee is refunded to your PayPal account without transfer charge.
* Required field
Name *
Order No.
Email * Please refrain from mobile address. If you use mobile address, please confirm the reception setting from onlineshop@wajin.info
Request *
Reason & Details *
Notes
Shipping Address for Exchange
Name
Zip code
Address
Phone
For Refund
PayPal account